Q
: What's so attractive about shopping at Changi Airport?  
Q
: What are Singapore's Duty-Free Allowances?  
Q
: What are the opening hours of the shops and food & beverage outlets at Changi Airport?  
Q
: If I arrive in Changi Airport Terminal 1 after midnight (local time), can I still shop and dine?  
Q
: If I arrive in Changi Airport Terminal 2 after midnight (local time), can I still shop and dine? (1)  
Q
: If I arrive in Changi Airport Terminal 2 after midnight (local time), can I still shop and dine? (2)  
Q
: What are the rates charged at the Transit Hotel?  
Q
: Are there any shower facilities?  
Q
: How can I pre-order my shopping on-line?  
Q
: Can I pre-order products that are not listed on this shopping website?  
Q
: How can I tell if an item is in stock?  
Q
: Where do I collect the pre-ordered products?  
Q
: What if I want to cancel a pre-order?  
Q
: What if I reschedule my flight or forget to pick up my orders on the specified date?  
       
    E-mail us your query by clicking this link.  
Q
: What's so attractive about shopping at Changi Airport?  
A : The moment you step into Changi Airport, you will be greeted with a galore of shops and boutiques. From Liquor & Tobacco, to Perfumes & Cosmetics, to Children's Toys, you will find anything you want all under one roof. There is always something for everyone, from the fashion conscious to the technophile to the chocoholic. What's more, you can shop duty and tax free at Changi Airport to your hearts' content and with a peace of mind with our "Shopping Guarantee">> Top  
Q
: What are Singapore's Duty-Free Allowances?  
A : When you are arriving into Singapore, the Liquor and Tobacco Allowance is 1 Litre Liquor + 1 Litre Wine + 1 Litre Beer>> Top  
Q
: What are the opening hours of the shops and food & beverage outlets at Changi Airport?  
A : Our shops and food & beverage outlets are opened from 6am to 12 midnight daily. However, for your convenience, some of our shops and food & beverage outlets are opened 24 hours. Click here for the list in Terminal 1and Terminal 2.>> Top  
Q
: If I arrive in Changi Airport Terminal 1 after midnight (local time), can I still shop and dine?  
A : In Changi Airport Terminal 1, the following outlets operate 24 hours :

Shopping :

Nuance-Watson - for the latest perfumes and cosmetic products

DFS Venture - for the widest range of liquor and tobacco

Times Newslink - for a vast selection of bestselling book titles and a collection of fine stationery

Dining :

Caffe Ritazza - to satisfy your hunger pang for pastries, finger food and drinks

Food Gallery @ T1 - for the best choice of delightful local cuisine, international favorites and beverages.

Subway - satisfies your hunger pangs with a wide variety of sandwiches

7-Eleven - for your daily necessities and to satisfy snack cravings

The Coffee Bean & Tea Leaf - enjoy the Original Ice Blended, a variety of brewed coffee and tea>> Top
 
Q
: If I arrive in Changi Airport Terminal 2 after midnight (local time), can I still shop and dine? (1)  
A : In Changi Airport Terminal 2, the following outlets operate 24 hours :

Shopping :

Biotherm Boutique - come and unravel the unique love story between make-up and effective skincare

DFS - for the widest assortment of liquor and tobacco products

M.A.C. - the preferred colours on the fashion runway

Nuance-Watson - offers the widest and latest range of high quality products from established cosmetic houses

Times Newslink - for a vast selection of bestselling book titles and a collection of fine stationery

7-Eleven - for your daily necessities and to satisfy snack cravings

>> Top
 
Q
: If I arrive in Changi Airport Terminal 2 after midnight (local time), can I still shop and dine? (2)  
A : In Changi Airport Terminal 2, the following outlets operate 24 hours :

Dining :

Burger King - for burgers and meals of real, wholesome value!

Carlsberg Bar - enjoy an icy-cold Carlsberg beer before a cool plasma TV that screens up-to-date on-field action

Food Gallery @ T2 - another irresistible selection of the local's best delicacies

Orchid Cafe & Bar - savour the mouthwatering local dishes at this eating hotspot

Sports Bar - be sure to try out Tiger beer, the award-winning local brew, while catching the latest sports actions on the plasma TVs

Subway - for yummy, tummy-filling, healthy sandwiches of your choice

The Coffee Bean & Tea Leaf - enjoy the Original Ice Blended, a variety of brewed coffee and tea

>> Top
 
Q
: What are the rates charged at the Transit Hotel?  
A : The Transit Hotel charges a minimum of 6 hourly rates from S$57.75.>> Top  
Q
: Are there any shower facilities?  
A : ► The Transit Hotel in both Terminals 1 and 2 provides this facility for S$8.40 per entry which includes the use of towel, locker and shower gel.

► You can take a shower in the Shower, Fitness and Lifestyle center at S$8.40 (shower gel and towel provided)

► Take the opportunity to relax at the swimming pool located in the roof top near the Transit Hotel in Terminal 1. Jacuzzi facilities are also available, all in the entrance fee of S$13.65 (towel and shower gel included).>> Top
 
Q
: How can I pre-order my shopping on-line?  
A : For your convenience, we have carefully selected a list of the most popular items for pre-order in our website. Simply click "Pre-Order Shopping" and browse through the items available under each category and follow the simple steps shown on the site. You can just pick up your purchases when you arrive at Changi Airport.>> Top  
Q
: Can I pre-order products that are not listed on this shopping website?  
A : If you cannot find a particular product on our website, please send us an email at caas_changi_airport_shopping@caas.gov.sg. Provide as much information as you can about the product-including its brand name, model, colour and size. We will do our best to find the item for you. If it is not available we will recommend something similar that we are able to provide.>> Top  
Q
: How can I tell if an item is in stock?  
A : Items that are out of stock will not be added to your cart. If an item you have ordered becomes unavailable between the time when you submit your order and when we process it, we will notify you and suggest an alternative or replacement if possible. You may also choose to cancel that order.>> Top  
Q
: Where do I collect the pre-ordered products?  
A : It depends on the shop you purchased from. If you are arriving in Singapore, you will pick them up at the outlet before you pass through Immigration. The location will be shown when you pre-order.>> Top  
Q
: What if I want to cancel a pre-order?  
A : If you need to cancel a pre-order after you have arranged for collection, then you can contact the outlet or send an email to caas_changi_airport_shopping@caas.gov.sg.>> Top  
Q
: What if I reschedule my flight or forget to pick up my orders on the specified date?  
A : If you have rescheduled your flight, please notify the outlet where the order has been made or email to caas_changi_airport_shopping@caas.gov.sg. Orders will be cancelled if goods are not collected within 48 hours after arrival.>> Top  
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